Question 1

Does Call AI support Hebrew and Arabic?

Accepted Answer

Yes. Call AI supports native-quality Hebrew and Arabic, with full right-to-left interface, alongside 68+ other languages. Agents auto-detect the caller language, and the platform is built for the Israeli and Arabic-speaking markets.

Question 2

Can AI agents and human reps work together?

Accepted Answer

Yes. AI voice agents handle calls autonomously and hand off seamlessly to human reps at the live agent station when needed. Supervisors can monitor, whisper and barge in, and every call is logged to a shared CRM with recording, transcription and AI summary.

Question 3

Can Call AI grow with my business?

Accepted Answer

Yes. The same platform serves a single business line and a multi-team contact center; you move to a bigger plan as call volume grows. For high volumes, talk to us about capacity and pricing.

Question 4

Is Call AI suitable for non-technical users?

Accepted Answer

Absolutely. A guided wizard takes you from signup to a working AI agent in minutes — no coding required. Pick a goal, choose a voice, paste your FAQ and hear your agent on a free test call. A phone number and inbound calls come with a paid plan.

Question 5

How many languages does Call AI support?

Accepted Answer

Call AI supports 70+ languages — English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Russian, Swedish, Turkish, Chinese, Japanese, Hindi, Korean, Hebrew, Arabic, and many more. Languages are auto-detected per caller. Our smart routing picks the best AI model for each language.

Question 6

How does Call AI protect my data?

Accepted Answer

Call AI is GDPR-aligned: connections are encrypted, access is role-based with two-factor authentication, actions are recorded in an audit log, and customers can request data deletion. A DPA is available.

Question 7

How much does Call AI cost?

Accepted Answer

Monthly plans with included usage, VAT included: Starter ₪179, Sales Pro ₪599, Business AI ₪1,999 and Enterprise from ₪5,999 per month (outside Israel: $39, $149, $499 and from $1,499). Extra usage is covered by credit top-ups (from a minimum package). Every new account gets one free test call of up to 1 minute to hear its agent.

Question 8

Can I try it before paying?

Accepted Answer

Yes — you get one free test call of up to 1 minute to hear the agent you built. There is no free trial period; more calls, inbound calls, phone numbers and messaging require a paid plan, charged when you choose it.

Data Processing Addendum (DPA)