Does Call AI support Hebrew and Arabic?

Yes. Call AI supports native-quality Hebrew and Arabic, with full right-to-left interface, alongside 68+ other languages. Agents auto-detect the caller language, and the platform is built for the Israeli and Arabic-speaking markets.

Can AI agents and human reps work together?

Yes. AI voice agents handle calls autonomously and hand off seamlessly to human reps at the live agent station when needed. Supervisors can monitor, whisper and barge in, and every call is logged to a shared CRM with recording, transcription and AI summary.

Can Call AI handle 10,000 concurrent calls?

Yes. Call AI is built on auto-scaling infrastructure that supports 10,000+ concurrent calls. Enterprise and government customers receive dedicated capacity, a priority SLA, and on-premise options.

Is Call AI suitable for non-technical users?

Absolutely. Our guided 6-step wizard takes you from signup to a working AI agent in 3 minutes — no coding required. Pick a goal, choose a voice, paste your FAQ, get a phone number. Done.

How many languages does Call AI support?

Call AI supports 70+ native-quality languages worldwide — English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Russian, Swedish, Turkish, Chinese, Japanese, Hindi, Korean, Hebrew, Arabic, and many more. Languages are auto-detected per caller. Our smart routing picks the best AI model for each language.

Is Call AI compliant for government and regulated industries?

Call AI is GDPR-aligned, SOC 2-ready, and HIPAA-ready. We support data residency, custom DPAs, and on-premise deployments for government and regulated customers.

How much does Call AI cost?

Pay-per-use starting from $0.20/minute. 14-day free trial with $5 credit and no credit card. Enterprise customers get custom contracts with volume discounts and SLA guarantees.

Is there a free trial?

Yes — 14-day free trial with $5 credit, up to 30 minutes of calling and 50 calls. No credit card required.

Otomasi Call Center — Apa yang Diotomasi, Apa yang Ditangani Manusia, dan Cara Memulai

6 min read

Jika dilakukan dengan benar, otomasi call center tak menggantikan manusia — ia mengambil pekerjaan repetitif yang menguras dari mereka dan menyisakan hal yang membutuhkan pertimbangan dan empati.

Apa yang diotomasi (ke AI)

FAQ, status, jam buka, harga.
Booking janji temu, pengingat, panggilan balik.
Triase dan perutean sebelum sampai ke petugas.
Outbound berskala: tindak lanjut, survei, penagihan.

Apa yang ditangani manusia

Kasus sensitif, pelanggan marah, keputusan luar biasa.
Negosiasi rumit, urusan teregulasi.

Cara memulai

Jangan "sekaligus besar". Mulai dari satu jenis panggilan umum (misalnya menjawab pertanyaan dasar), ukur, lalu perluas. Dengan platform modern Anda menyiapkan agen pertama dalam hitungan menit — panggilan uji coba, lalu perluas sesuai apa yang berhasil.

Ready to see it work for your business?

Build a smart phone agent in 3 minutes, no credit card, and hear it talk on a free test call.

Start free →

Otomasi Call Center — Apa yang Diotomasi, Apa yang Ditangani Manusia, dan Cara Memulai

Apa yang diotomasi (ke AI)

Apa yang ditangani manusia

Cara memulai

Ready to see it work for your business?

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