Does Call AI support Hebrew and Arabic?

Yes. Call AI supports native-quality Hebrew and Arabic, with full right-to-left interface, alongside 68+ other languages. Agents auto-detect the caller language, and the platform is built for the Israeli and Arabic-speaking markets.

Can AI agents and human reps work together?

Yes. AI voice agents handle calls autonomously and hand off seamlessly to human reps at the live agent station when needed. Supervisors can monitor, whisper and barge in, and every call is logged to a shared CRM with recording, transcription and AI summary.

Can Call AI handle 10,000 concurrent calls?

Yes. Call AI is built on auto-scaling infrastructure that supports 10,000+ concurrent calls. Enterprise and government customers receive dedicated capacity, a priority SLA, and on-premise options.

Is Call AI suitable for non-technical users?

Absolutely. Our guided 6-step wizard takes you from signup to a working AI agent in 3 minutes — no coding required. Pick a goal, choose a voice, paste your FAQ, get a phone number. Done.

How many languages does Call AI support?

Call AI supports 70+ native-quality languages worldwide — English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Russian, Swedish, Turkish, Chinese, Japanese, Hindi, Korean, Hebrew, Arabic, and many more. Languages are auto-detected per caller. Our smart routing picks the best AI model for each language.

Is Call AI compliant for government and regulated industries?

Call AI is GDPR-aligned, SOC 2-ready, and HIPAA-ready. We support data residency, custom DPAs, and on-premise deployments for government and regulated customers.

How much does Call AI cost?

Pay-per-use starting from $0.20/minute. 14-day free trial with $5 credit and no credit card. Enterprise customers get custom contracts with volume discounts and SLA guarantees.

Is there a free trial?

Yes — 14-day free trial with $5 credit, up to 30 minutes of calling and 50 calls. No credit card required.

Call Center Inbound vs Outbound — Perbedaannya dan Kapan Anda Membutuhkan Masing-Masing

5 min read

"Call center" bukan satu hal saja. Ada dua jenis pekerjaan yang sama sekali berbeda — dan memahami perbedaannya membantu Anda memilih dengan tepat.

Inbound

Pelanggan menelepon Anda — layanan, pertanyaan, pesanan, dukungan. Tujuannya: menjawab cepat, menyelesaikan, dan tak pernah kehilangan panggilan. Agen AI inbound menjawab 24/7, menangani FAQ, dan mengalihkan ke manusia saat diperlukan.

Outbound

Anda menelepon pelanggan — penjualan, tindak lanjut, penjadwalan, penagihan, survei. Tujuannya: menjangkau banyak orang secara konsisten. Agen AI outbound menelepon daftar, menjalankan percakapan, dan mencatat hasilnya.

Satu sistem untuk keduanya

Kekuatan sesungguhnya: platform yang sama, nomor yang sama, CRM yang sama — inbound dan outbound sekaligus. Satu agen AI menjawab di pagi hari dan menelepon di sore hari, semua tercatat di satu tempat.

Ready to see it work for your business?

Build a smart phone agent in 3 minutes, no credit card, and hear it talk on a free test call.

Start free →

Call Center Inbound vs Outbound — Perbedaannya dan Kapan Anda Membutuhkan Masing-Masing

Inbound

Outbound

Satu sistem untuk keduanya

Ready to see it work for your business?

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