Does Call AI support Hebrew and Arabic?

Yes. Call AI supports native-quality Hebrew and Arabic, with full right-to-left interface, alongside 68+ other languages. Agents auto-detect the caller language, and the platform is built for the Israeli and Arabic-speaking markets.

Can AI agents and human reps work together?

Yes. AI voice agents handle calls autonomously and hand off seamlessly to human reps at the live agent station when needed. Supervisors can monitor, whisper and barge in, and every call is logged to a shared CRM with recording, transcription and AI summary.

Can Call AI handle 10,000 concurrent calls?

Yes. Call AI is built on auto-scaling infrastructure that supports 10,000+ concurrent calls. Enterprise and government customers receive dedicated capacity, a priority SLA, and on-premise options.

Is Call AI suitable for non-technical users?

Absolutely. Our guided 6-step wizard takes you from signup to a working AI agent in 3 minutes — no coding required. Pick a goal, choose a voice, paste your FAQ, get a phone number. Done.

How many languages does Call AI support?

Call AI supports 70+ native-quality languages worldwide — English, Spanish, French, German, Italian, Portuguese, Dutch, Polish, Russian, Swedish, Turkish, Chinese, Japanese, Hindi, Korean, Hebrew, Arabic, and many more. Languages are auto-detected per caller. Our smart routing picks the best AI model for each language.

Is Call AI compliant for government and regulated industries?

Call AI is GDPR-aligned, SOC 2-ready, and HIPAA-ready. We support data residency, custom DPAs, and on-premise deployments for government and regulated customers.

How much does Call AI cost?

Pay-per-use starting from $0.20/minute. 14-day free trial with $5 credit and no credit card. Enterprise customers get custom contracts with volume discounts and SLA guarantees.

Is there a free trial?

Yes — 14-day free trial with $5 credit, up to 30 minutes of calling and 50 calls. No credit card required.

Call center receptivo vs ativo — A diferença e quando você precisa de cada um

5 min read

Um "call center" não é uma coisa só. Existem dois tipos de trabalho completamente diferentes — e entender a diferença ajuda a escolher certo.

Receptivo (inbound)

O cliente liga para você — atendimento, dúvidas, pedidos, suporte. O objetivo: atender rápido, resolver e não perder nenhuma ligação. Um agente de IA receptivo atende 24 horas, cuida das dúvidas frequentes e transfere para uma pessoa quando necessário.

Ativo (outbound)

Você liga para o cliente — vendas, follow-up, agendamento, cobrança, pesquisas. O objetivo: alcançar muita gente com consistência. Um agente de IA ativo liga para as listas, conduz a conversa e registra o resultado.

Um sistema para os dois

A verdadeira força: a mesma plataforma, o mesmo número, o mesmo CRM — receptivo e ativo juntos. Um mesmo agente de IA atende de manhã e liga à tarde, tudo registrado em um só lugar.

Ready to see it work for your business?

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Call center receptivo vs ativo — A diferença e quando você precisa de cada um

Receptivo (inbound)

Ativo (outbound)

Um sistema para os dois

Ready to see it work for your business?

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